Terms of Service

Last Updated: January 28, 2026

1. Agreement to Terms

By accessing and using the Smit Abrasives website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Use License

Permission is granted to temporarily download one copy of the materials on Smit Abrasives' website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • Modify or copy the materials
  • Use the materials for any commercial purpose or for any public display
  • Attempt to reverse engineer any software contained on Smit Abrasives' website
  • Remove any copyright or other proprietary notations from the materials
  • Transfer the materials to another person or "mirror" the materials on any other server

3. Product Information

We strive to provide accurate product information on our website. However, we do not warrant that product descriptions, pricing, or other content is accurate, complete, reliable, current, or error-free. We reserve the right to:

  • Modify or discontinue products without notice
  • Correct errors, inaccuracies, or omissions at any time
  • Update product information without prior notice
  • Refuse or cancel orders for any reason

4. Pricing and Payment

All prices are subject to change without notice. We reserve the right to modify or discontinue pricing at any time. Payment terms will be agreed upon between Smit Abrasives and the customer prior to order fulfillment.

5. Shipping and Delivery

Shipping and delivery terms will be communicated at the time of order placement. Delivery times are estimates and not guaranteed. Smit Abrasives is not responsible for delays caused by shipping carriers or circumstances beyond our control.

6. Returns and Refunds

Our return and refund policy is as follows:

  • Products must be returned in original condition within 30 days of delivery
  • Custom or special-order products may not be eligible for return
  • Return shipping costs are the responsibility of the customer unless the product is defective
  • Refunds will be processed within 7-10 business days of receiving the returned product

7. Product Warranty

Smit Abrasives warrants that our products are free from defects in materials and workmanship under normal use. This warranty does not cover:

  • Damage caused by misuse, abuse, or improper storage
  • Normal wear and tear
  • Products that have been modified or altered
  • Damage caused by using products outside their intended application

8. Limitation of Liability

In no event shall Smit Abrasives or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Smit Abrasives' website.

9. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Smit Abrasives and is protected by copyright and trademark laws. Unauthorized use of any content may violate copyright, trademark, and other laws.

10. User Conduct

You agree not to use the website to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Transmit any harmful or malicious code
  • Interfere with the proper functioning of the website
  • Collect or store personal data about other users

11. Indemnification

You agree to indemnify and hold harmless Smit Abrasives and its affiliates, officers, agents, and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.

12. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of India, and you irrevocably submit to the exclusive jurisdiction of the courts in Surat, Gujarat.

13. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website following the posting of changes constitutes your acceptance of such changes.